Warranties

What’s so great about our warranties?

From 5 years to 20 years, our warranties are deliberately long-lasting. That’s because we invest time and expertise into manufacturing and sourcing the highest-quality flooring. We do that to ensure that our flooring lasts for many years, looks great in any setting and is easy to clean and care for.

Retailers of Furlong Flooring products should provide full warranty documentation that’s directly applicable to the product you’ve bought. This will give you all the information you need and, along with our cleaning and protection guides, you’ll have everything you need to love your floor forever.

If you own our flooring and you need to make a claim on the warranty, please contact the retailer you bought your flooring from. They will be able to help you with your issues.

When we say our warranties are ‘industry leading’, we mean it. Protecting against more than just food and drink stains, we’re so confident in the quality of all our flooring that we’re happy to guarantee its performance, appearance, wearability and protection. For carpets, that means our warranty covers absolutely any stain, except gloss paint.